Monitoring Video Services in an IP Connected World

Applying traditional methods of video quality and service delivery monitoring to highly evolved and changing delivery methods to customers using all manner of viewing devices anytime/anywhere just doesn't work. Video service monitoring must evolve with video service delivery methods in a reasonable, cost effective, scalable manner. This paper examines how to approach quality and service monitoring in next generation IP-enabled services such as CloudTV, cDVR, and cVOD and how to take advantage of the new IP architectures being deployed. It will examine what issues will be encountered using a traditional monitoring and data collection approach. It will then look at alternative approaches using new paradigms on what to monitor, how to monitor it, and what data not to store. Creating a monitoring system around this approach is easier because of the IP infrastructure already in place in the network and also built into equipment. We propose that doing less checking of individual faults and shifting more towards system health monitoring of the data network, through trending and automated testing strategies, will be a way to proactively handle multiple potential faults at the same time, while paving the way to predictive outage detection.

Published

2014-10

Content type

Original Research

DOI

10.5594/M001582

ISBN

978-1-61482-954-6