Latency Perception in Cloud-Based Workspaces and Environments
Adam Burke, Ricardo Figueroa
This study investigates the user experience in cloud-based environments. As a result of the Coronavirus Disease 2019 (COVID-19)restrictions, we were not able to execute the experiments as initially planned and hence this study is being presented as a pilot experiment that can be used as a prototype in future research. The aim of these experiments is to find a metric that can be used in estimating the performance of remote desktop systems. This study mainly focuses on latency, within and across networks, as the primary factor in the remote-desktop user experience.